• Be on time or arrive early - lateness is unacceptable
• ALL DEPOSITS ARE NON REFUNDABLE
• Pay for your service before or immediately after the chosen service.
• Come with your hair clean and dry unless your service includes getting your hair washed 
• NO CASH PAYMENTS, ALL PAYMENTS CAN BE MADE ON THE WEBSITE OR APP 

Fines policy 

• LATE PAYMENT FINE - any payments made after an hour of their service will result in a fine 
• LATE FINE - every client must arrive early or on time failure to do so will result in a fine 
• NO SHOW FINE - If a client does not show up to their appointment without cancellation, full payment must be made.
• CANCELLATIONS - all appointments must be cancelled 24 hours in advance to receive a refund